In case you want to create two different email addresses for the same user, you can use the email alias feature of Zoho Mail to easily create additional email addresses. Once the email forwarding is set up, and enabled, the emails that get delivered from that point will be forwarded to the destination account.

For example, emails from a specific sender can be forwarded to another account, or emails with a specific subject or priority can be auto-forwarded to a chosen account. When users configure conditional forwarding, only some emails can be forwarded to the other accounts when they satisfy a set of conditions predefined by the users. In case the requirement is not to forward all the emails automatically, but to forward certain emails, the users can set up filter-based forwarding/ conditional forwarding. This is one of the easiest ways followed by the admins to create a back up of emails - where a copy of all the emails that get delivered in a specific Zoho Mail account is forwarded to another account - the backup account. Email forwarding is a feature that allows you to automatically forward all the incoming emails received in an account, to another email account - which is chosen as the destination account.